Frequently Asked Questions

Share a QR code or link. Guests tap, choose photos or videos, and upload directly from their phone's browser—no app or account needed.

No—guests join via a QR code or link; no account required.

Yes! Any phone with a camera and a web browser can scan the QR code and upload photos and videos through their web browser. No app needed. Works on iPhone, Android, and tablets.

You can print the QR code on invitations, table cards, welcome signs, programs, or display it on screens. We provide high-resolution QR codes ready for printing or digital sharing.

Yes—galleries are private by default. You control visibility and upload approvals. If you make the gallery viewable, only people with your unique link can access it.

Yes—you have complete control. Review uploads and remove any photos you don't want. Your event, your rules.

You have complete control as the host. You can review and remove any photos you don't want in your gallery. Most hosts find that guests are respectful, but you always have the final say.

Guests can see all photos in the gallery if you've made it public, but you as the host control the privacy settings. You also have the ability to moderate what images and videos are shown.

Yes—hosts can download everything in original resolution. The quality is exactly what guests captured on their phones.

Yes—all photos are saved and downloadable in their original resolution, perfect for creating albums, scrapbooks, thank-you cards, or professional printing.

You can download all photos and videos as a ZIP file in one click. All files are in original quality, ready for your albums, prints, or sharing.

Uploads work over mobile data or WiFi. Media can be uploaded up to 60 days after the event. Remind your guests to upload the next day if they don't have a strong signal at the venue.

Yes—guests can add both photos and videos to the same gallery.

Photos upload over mobile data or Wi-Fi, whichever is available. If the connection is weak, guests can upload later or the next day. Uploads are allowed for up to 60 days after the event.

One-time payment per event. No recurring charges, no hidden fees. Buy once, use for your event, keep your photos forever.

Your gallery stays open. If you hit your plan limit during your event, uploads will be paused. Most events under 50 guests fit comfortably within Basic; some upgrade to Pro for peace of mind. If you need larger capacity, contact us!

No—guests upload for free. No accounts, no apps, no charges. The host pays once, and everyone shares photos for free.

Contact us and we'll work with you. For rescheduled events, you can reuse your gallery. For cancellations, reach out to [email protected].

Your gallery stays active for 12 months after your event. You can download your photos anytime in full resolution. Want to keep them longer? Extend your storage or download everything as a ZIP file.

Your photos are safely stored for at least 12 months, with unlimited downloads of all original-resolution photos and videos during that time. Want to keep your memories forever? Just download everything to your own device at any time.

Yes—if you need longer storage, contact us to extend. Or simply download all your photos as a ZIP file to keep them permanently on your own devices.

Co-hosts can help you manage your gallery. They can approve uploads, remove unwanted photos, download all files, and customize settings. Perfect for sharing responsibilities with your partner, planner, or family members.

Yes—you can customize your gallery with your event colors, add names and dates, and include a personal message to guests about contributing photos.

It's incredibly simple! They just tap the QR code or link, choose photos from their phone, and tap upload. No apps to download, no passwords to remember. Many hosts are amazed at how easily grandparents can contribute photos.

Yes—anyone with the gallery link can upload photos from anywhere; it's perfect for virtual attendees, guests who couldn't make it, or after-party photo sharing.

Absolutely—many companies use Gather Shot for team events, conferences, and corporate celebrations. The professional gallery and branding options work perfectly for business events.

Yes—one gallery can handle a whole weekend. Tag photos by event—rehearsal dinner, ceremony, reception, brunch—to keep everything organized.